Cookies Policy

Cookies Policy:

Fedbank Financial Services Limited (“Fedfina”) website uses cookies that are text files containing small amounts of information {this does not include personal sensitive information} which are downloaded to your device when you visit a website in order to provide a personalised browsing experience. Cookies do lots of different jobs, like allowing users to navigate between pages efficiently, remembering their preferences, and generally improving their browsing experience. These cookies collect information analytics about how users use a website, for instance often visited pages. All information collected by third party cookies is aggregated and therefore anonymous. By using our website user/s agree that these types of cookies can be placed on his/her device. User/s is free to disable/delete these cookies by changing his/her web browser settings. Fedfina is not responsible for cookies placed in the device of user/s by any other website and information collected thereto.

These Terms are applicable to the customer and User ("User") who avail or intend to avail services from Fedfina and/or its holding / True North group companies, including by visiting the Website www.fedfina.com, you agree to be bound by these Terms.

Fedfina respects the privacy of User in accordance with prevailing Law / Regulation that governs your privacy and always strives to uphold the standards in protecting the same. All Information collected shall only be used to provide the User with the services incidental and/or ancillary to the business of Fedfina. The User hereby accept to have provided his/her consent to Fedfina and/or True North group companies to exchange, share, part with all information or use such Information for any purpose whatsoever including, but not limited to sharing such Information with any entity forming a part of Fedfina and/or any other third-party agent rendering services or with banks, financial institutions, credit bureau as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management. The User shall not hold Fedfina liable for  

Use or disclosure of this information. The User agrees that Fedfina and /or its holding shall have every right to use the Information to initiate the dialogue with the User with respect to the various products, services and other allied and necessary requirements as may be deemed necessary by Fedfina.

User also confirms that he is informed by Fedfina that third-party service provider / agent / agencies will have access to your Personal Information on a need basis to assist Fedfina in rendering service and are restricted from using the same for any other reason. The third-party service provider is obligated not to disclose or use the information for any other purpose.

Fedfina may use the Information to improve the User experience on the site and make subsequent offers to the User on products which may be of interest to him / her.

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Please note that such external sites are not operated by Fedfina. Therefore, we strongly advise you to review the Privacy Terms of such external websites. Fedfina has no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

These cookies collect information about how you use a website, for example which pages you go to most often and if you get error messages from certain pages. These cookies don't gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how a website works.

Please note, we update our Privacy Terms from time to time. Thus, the User is advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Terms on this page. These changes are effective immediately after they are posted on this page.

Contact us: In case if you may want to share your concern, we welcome you to easily reach out to us through multiple contact options displayed on https://www.fedfina.com/support